Contact Us
Have a question about Octave Media or your subscription? We're here to help.
General & Support Enquiries
For account help, billing questions, or anything else, email us at:
support@octavemedia.co.ukWe aim to respond within 1 business day.
Registered Business Address
Octave Media Ltd71-75 Shelton Street
Covent Garden
London, WC2H 9JQ
United Kingdom
Billing Disputes & Refunds
If you believe you have been charged in error, please email us before raising a dispute with your bank. We resolve billing issues promptly and are happy to issue refunds where appropriate. See our full Refund & Cancellation Policy.